Effective March 1, 2012, Sage Simply Accounting Pro and Premium customers who subscribe to either a Sage Business Care Payroll or Gold plan will be limited to paying 50 employees. An additional fee of $250 will apply for paying 51-100 employees and an additional fee of $100 will be added on top of the $250 to pay over 100 employees.
Q: Will I still be able to do my payroll?
A: Yes. However, for example, if you have 52 active employees, you will only be allowed to pay 50 of them.
Q: Which products are affected?
A: Sage Simply Accounting Pro 2012 and Sage Simply Accounting Premium 2012. Sage Simply Accounting Enterprise 2012 is not affected by this change.
Q: When does this change come into effect?
A: March 1, 2012.
Q: When should I purchase the correct tier for my payroll?
A: Between October 3, 2011 and March 1, 2012. If you have over 50 employees, contact Sage well before the March 1, 2012 deadline.
Q: How is the Employee limit determined?
A: The employee limit is determined by the number of “active” employees. We recommend that you change the status of employees not being paid to “inactive”.
Q: What happens when I go over the limit after March 1, 2012?
A: Your product will provide you with a reminder and you will receive a limited grace period. Once the grace period has ended, you will only be able to process the limit of 50 employees. If you have over 50 employees, we recommend that you contact us well before the March 1, 2012 deadline.
Q: Why am I getting a message notifying me that I have exceeded the 50 employees limit, when I have less than that amount?
A: You may have less than 50 employees you are paying, but the counter includes all your active employees. We recommend that you change the status of those employees on payroll who is no longer active or being paid to inactive. You can open up the Employee Records(Payroll Ledger), put a checkmark at the bottom left to change the employee status.
Q: How much more do I have to pay?
A: An additional fee of $250 will apply for paying 51-100 employees and an additional fee of $100 will be added on top of the $250 to pay over 100 employees.
Q: What if I have High seasonal employees and only go over the limit for a short period in the year?
A: Whenever you need to pay over the employee limit, you will need to upgrade your tier for the additional employees. If you expect to pay over 50 employees in any pay period, we recommend that you contact us well before the March 1, 2012 deadline.
Q: Does the limit affect reports and forms such as T4/R-L1, and ROE?
Q: How do I order more active employees?
A: To increase the number of active employees in your payroll service plan, please call 1-888-261-9610.